Ability Aid Support provides home care services in Cranbourne for older people who want to stay in their own home, and for people with disability, whom we support through disability support services in Cranbourne: help with showering and dressing, meals, the housework, getting out, and Registered Nurse-led clinical care. The business was founded by a Registered Nurse in 2022. Our aged care support is paid for privately or funded through an NDIS plan, so nothing waits on an assessment. Please call us on 1300 70 12 40 and ask who would be assigned, and how often that changes.

One Worker Who Knows the Routine
Knowing the small details, like when Mum takes her tablets, how she likes her shower done, or which door needs a bit of a nudge, makes a real difference to her day. That’s exactly what a consistent, familiar worker can offer
Care work is a field people move between employers in, and every one of those moves lands in somebody’s kitchen. What we focus on is keeping as much of that consistency as possible for the person receiving care. Ours is a consistency-focused staffing model: the same skilled support worker is matched to a person and stays with them, so the routine sits with someone who already knows it instead of being taught again. A team of 24 workers, employees and trusted contractors, is what makes that practical to roster.
When your regular carer is unwell or on leave, you hear from us before the visit rather than after it. Whoever covers works from the written care plan and the documented routine, and wherever possible it is someone who has already been to the house. For a person living with memory loss, that is not a scheduling nicety. It decides whether they open the door.
The Nurse Who Started Ability Aid Support
Ability Aid Support was founded by a Registered Nurse in 2022, with a background across hospitals, aged care and support work, and a focus on making sure people had a familiar face rather than a new worker every fortnight. The business supports approximately 30 people today, and about 90% of new clients come to us as a referral. Ability Aid Support is a registered NDIS provider and meets NDIS Quality and Safeguards Commission requirements. Staff screening, clinical qualifications, insurance and our service guarantees are set out in full on our About page.
What the Help Covers Day to Day
Support is built around whatever the list looks like in your house:
- Personal care: showering, dressing, grooming, toileting, and help moving about safely.
- Meals and daily living: cooking, shopping, laundry, and a prompt when tablets are due.
- Domestic assistance: house cleaning and the garden.
- Community access: getting to the doctor, the shops or a friend’s place with someone alongside.
- Dementia care: the same faces, and the same order of doing things.
- Recovering care after a hospital stay.
- Palliative care at home, for a person who wants to stay in their own bed.
- Overnight and 24/7 care, where a few hours a week is not enough.
None of that has to be booked separately. One carer can do the shower, hang the washing and drive to the podiatrist inside the same visit, which is the difference between one person in the house that morning and three.
Community Participation:

In-Home Support Tailored to Your Needs
We offer in-home disability care services in Melbourne tailored to NDIS participants, helping with everything from personal care to domestic support.
Life skills
Life skills are the things we learn to help us live independently and handle everyday tasks.
Explore our Life Skills support today.
Community Participation
Community participation is about getting involved in activities and meeting people to feel included and connected.
Explore our Community Participation support today.
Behaviour Support
Behaviour support helps people understand and manage their actions in a positive way to improve their wellbeing.
Explore our Behaviour Support today.
Domestic Assistance
Supporting everyday household tasks to maintain a safe and comfortable home.
Explore our Domestic Assistance support today.
Personal Care
Providing respectful, compassionate support with daily hygiene and personal care needs.
Explore our Personal Care support today.
Complex care
We specialise in expert, tailored support for individuals with high-care needs to ensure their comfort and safety.
Explore our Complex Care support today.
Dementia care
We deliver compassionate, tailored support for individuals with dementia to enhance their quality of life and ensure their comfort.
Explore our Dementia Care support today.
Palliative care
Offering compassionate, dignified support to ensure comfort and peace during end-of-life care, with a focus on emotional and physical well-being.
Explore our Palliative Care support today.
24 x 7 care
We’re dedicated to providing reliable, round-the-clock support to individuals who require continuous care and supervision for their safety and well-being.
Explore our 24×7 Care support today.
Meal Preparation
Get expert assistance with planning and preparing nutritious, delicious meals tailored to your needs, making everyday dining easier and more enjoyable.
Explore our Meal Preparation support today.

Who Handles the Wound Dressings and the Medication
A Registered Nurse does. Nursing care services in Cranbourne are RN-led and delivered where the person lives: wound care, PEG feeding and enteral care, medication administration, catheter and continence support, and ongoing management of chronic conditions. This is where our clinical experience counts most, keeping people at home through complex health needs.
Our in-house team is built around Registered Nurse-led clinical care and hands-on support work. If an occupational therapist has recommended rails and a shower stool, or a physio has set exercises, our workers follow those instructions and report back to the people who wrote them.
What It Costs, and Why There Is No Waiting List
There is no single hourly figure to publish up front. The price turns on how many hours you want, when they fall, whether a nurse is involved, and how the support is funded. NDIS-funded supports are billed against the NDIS Price Guide, so the scheme sets those rates. Private clients are quoted a fixed rate with GST added. The consultation and the written quote are both free and carry no obligation, and payment is due in full, invoice by invoice.
Ability Aid Support’s aged care support is paid for privately or funded through an NDIS plan, which means help can begin without waiting for an assessment or a place to come free. If a subsidised package is the right answer for your family, My Aged Care is where that begins, and plenty of people arrange private help to cover the wait.
Why Choose Ability Aid Support for Home Care in Berwick
Choosing the right home care provider is crucial for your independence and peace of mind. Here’s what sets our services apart:
Person-Centred Approach
We develop customised support plans that respect your choices, preferences, and NDIS goals
Qualified, Compassionate Team
Our 24 well-trained workers include registered nurses and trained support professionals
Consistency You Can Trust
90% of our clients stay with us, appreciating the familiar faces and reliable service
Clinical Excellence
From wound care to complex medical support, we bring hospital-level care to your home
Consistent Support Local Understanding
We know Berwick’s unique challenges and work proactively to address them
Transparent Pricing
All services follow NDIS pricing guidelines with no hidden costs
Extensive Support
From daily living to clinical care, we’re your single trusted provider
Our evidence-based practices and commitment to dignity make sure that you receive support that improves your independence rather than diminishing it.
Don’t let daily challenges compromise your independence or force you from the Berwick home you love. Start your journey to supported independence – Call 1300 70 12 40 for your free assessment

The Point Where a Move Makes More Sense
Care at home holds up while the needs are reasonably predictable, while the house can be made safe to move around in, and while the hours between visits are covered by someone. We’ll always give you an honest read on when that balance is shifting, whether that’s a person needing to be watched through the night, the home needing more support to stay safe, or the clinical picture moving faster than scheduled visits can follow. For some families, moving into residential care is the right call, and we’ll say so plainly.
There is more ground in between than people assume. An overnight carer, or a 24/7 roster, keeps some people in their own bed well past the point a first look suggested. Which of those fits your parent is what the free consultation is for.
Cranbourne, Cranbourne East and Getting Hold of Us
We come to the house. Our workers drive to homes off Sladen Street and High Street, along the South Gippsland Highway, and out through Cranbourne East. Travel time is built into the roster rather than discovered on the day. Cranbourne sits in the City of Casey, and the same team covers the neighbouring suburbs, disability support services in Hallam included.
Please call 1300 70 12 40 or email admin@abilityaidsupport.com.au. Enquiries are answered within 2 hours during business hours, with a full response guaranteed within 24 hours. We are open Monday to Friday, 8:00 AM to 6:00 PM, Saturday by appointment, and closed Sunday.
Frequently Asked Questions
Areas We Serve
- Home Care Services Berwick
- Home Care Services Boronia
- Home Care Services Box Hill
- Home Care Services Burwood
- Home Care Services Camberwell
- Home Care Services Dandenong
- Home Care Services Doncaster
- Home Care Services Glen Waverley
- Home Care Services Ringwood
- Home Care Services Bundoora
- Home Care Services Cranbourne
- Home Care Services Epping
- Home Care Services Ferntree Gully
- Home Care Services Hallam
- Home Care Services Mill Park
- Home Care Services Narre Warren
- Home Care Services Noble Park
- Home Care Services Preston
- Home Care Services Reservoir
- Home Care Services Thomastown
Other Services We Provide in Cranbourne
Trusted by people all over Australia
Everyone's welcome here
At Ability Aid Support, we believe in inclusivity, no matter the race, gender, age or beliefs, you’re welcome here and we vow to give everyone the same 5-star treatment.
We acknowledge Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land we work on, and we pay ou rrespects to elders past, present and emerging.





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