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Home Care Services Mill Park

Home Care Services in Mill Park

Helping an older parent stay in their own home usually starts with a short list. A hand in the shower, something cooked properly at night, the house kept on top of, and someone who notices when things change. Ability Aid Support has provided home care services in Mill Park since 2022, in the house your mum or dad already lives in rather than a building they move into. We support older people who want to stay put, and people with disabilities, with the same team that also runs our disability support services in Mill Park. Please call us on 1300 70 12 40 and we will talk through what a week of help would look like.

Get in touch today

What “Local” Means When the Care Comes to Your Door

You won’t find a home care office physically in Mill Park, ours included. It doesn’t really matter, since care happens in your parent’s home, not at an office.

What decides whether this works is who is rostered to your street, and whether it is the same person on Thursday that it was on Tuesday. So ask any provider two plain questions: which worker is assigned to us, and what happens on a morning when that worker is unwell. Here, one skilled worker is assigned and kept there, so nobody re-explains a shower routine or a medication list every few weeks. We have 24 workers across employees and trusted contractors, which makes cover workable without sending a stranger. You hear from us before the visit, and whoever covers reads the care plan first.

About Ability Aid Support

Ability Aid Support was founded by a Registered Nurse in 2022, with a background across hospitals, aged care and support work, and a clear focus on keeping the same worker in front of the same family. Around 30 people are supported at present, and roughly 90% of new clients come to us as referrals. We are a registered NDIS provider and meet the NDIS Quality and Safeguards Commission requirements. Screening records, nursing qualifications, insurance and our service guarantees are set out in full on our About page.

The Everyday Help, and the Harder Days

Personal care. Showering, dressing, grooming, getting up and getting to bed, mobility and transfers.
Daily living and domestic assistance. Laundry, house cleaning, the shopping, keeping the home safe to move around in.
Meal preparation. Cooking to what your parent will actually eat, and to any dietary needs.
Community access. Appointments, the shops, exercise and social outings with someone familiar.
Dementia care. Familiar faces and steady routines, held in place by workers who stay consistent.
Recovering care after hospital. Extra help through the weeks when someone is home but not yet steady.
Palliative care and 24/7 care. Where the need is constant, or the goal is comfort at home to the end.

Because it all comes from one provider, a single visit can carry a shower, a load of washing and a lift to the doctor, instead of three organisations booking three arrivals into one morning.

Community Participation:

a nurse comforting a patient who appears to be in pain

In-Home Support Tailored to Your Needs

We offer in-home disability care services in Melbourne tailored to NDIS participants, helping with everything from personal care to domestic support.

Life skills

Life skills are the things we learn to help us live independently and handle everyday tasks.

Explore our Life Skills support today.

Community Participation

Community participation is about getting involved in activities and meeting people to feel included and connected.

Explore our Community Participation support today.

Behaviour Support

Behaviour support helps people understand and manage their actions in a positive way to improve their wellbeing.

Explore our Behaviour Support today.

Domestic Assistance

Supporting everyday household tasks to maintain a safe and comfortable home.

Explore our Domestic Assistance support today.

Personal Care

Providing respectful, compassionate support with daily hygiene and personal care needs.

Explore our Personal Care support today.

Complex care

We specialise in expert, tailored support for individuals with high-care needs to ensure their comfort and safety.

Explore our Complex Care support today.

Dementia care

We deliver compassionate, tailored support for individuals with dementia to enhance their quality of life and ensure their comfort.

Explore our Dementia Care support today.

Palliative care

Offering compassionate, dignified support to ensure comfort and peace during end-of-life care, with a focus on emotional and physical well-being.

Explore our Palliative Care support today.

24 x 7 care

We’re dedicated to providing reliable, round-the-clock support to individuals who require continuous care and supervision for their safety and well-being.

Explore our 24×7 Care support today.

Meal Preparation

Get expert assistance with planning and preparing nutritious, delicious meals tailored to your needs, making everyday dining easier and more enjoyable.

Explore our Meal Preparation support today.

Recovering care

Our personalised support aims to help you recover comfortably and safely after surgery or medical procedures.

Explore our Recovery Care support today.

Aged care

We provide compassionate support to help the elderly with daily living tasks, ensuring their comfort and dignity.

Explore our Aged Care support today.

A diverse group of professionals having a meeting at an office table with laptops.

Nursing Care Services in Mill Park

Clinical work is led by a Registered Nurse and delivered where your family member lives. Nursing care services in Mill Park cover wound care, PEG feeding and enteral care, medication administration, and catheter and continence support. This is where our clinical experience counts most, supporting people with more complex health needs at home.

Our in-house team is built around Registered Nurse-led clinical care and hands-on support work. If your parent already has a physio or an OT, our workers follow their plans and report back to them.

How It Is Paid For

Our aged care support is funded one of two ways: privately, or through NDIS funding where the person is a participant, so it starts without needing a government assessment.

You should know which side of that you are on. If your parent is likely to qualify for government-subsidised aged care and can wait for it, the public system will almost certainly cost your family less, and the place to start is their GP or the Australian Government’s aged care information line. If the wait is the problem, or the approved hours do not stretch far enough, private support can begin as soon as the quote is agreed.

Cost is quoted, not listed. NDIS services follow the NDIS Price Guide. Private clients are quoted a fixed rate with GST added. The first consultation and the written quote are free and carry no obligation, and payment is due in full, invoice by invoice.

Why Choose Ability Aid Support for Home Care in Berwick

Choosing the right home care provider is crucial for your independence and peace of mind. Here’s what sets our services apart:

Person-Centred Approach

We develop customised support plans that respect your choices, preferences, and NDIS goals

Qualified, Compassionate Team

Our 24 well-trained workers include registered nurses and trained support professionals

Consistency You Can Trust

90% of our clients stay with us, appreciating the familiar faces and reliable service

Clinical Excellence

From wound care to complex medical support, we bring hospital-level care to your home

Consistent Support Local Understanding

We know Berwick’s unique challenges and work proactively to address them

Transparent Pricing

All services follow NDIS pricing guidelines with no hidden costs

Extensive Support

From daily living to clinical care, we’re your single trusted provider

Our evidence-based practices and commitment to dignity make sure that you receive support that improves your independence rather than diminishing it.

Don’t let daily challenges compromise your independence or force you from the Berwick home you love. Start your journey to supported independence – Call 1300 70 12 40 for your free assessment

a doctor tests the elderly woman's blood sugar

When Staying at Home Is Not the Right Answer

We’ll always give you an honest read on whether home is still the right fit, even when the answer points elsewhere. When someone needs supervision at every hour of the day and night, when falls are frequent and nobody is there between visits, or when a carer at home is running low on their own capacity, residential care can be the safer and kinder call. Plenty of families use in-home support for a year or two and then move, which is a normal path rather than a failure. Ask us at the assessment for an honest read.

Hours, and How Fast You Hear Back

Phone 1300 70 12 40 or email admin@abilityaidsupport.com.au. Enquiries are answered within 2 hours during business hours, with a full response guaranteed within 24 hours. We are open Monday to Friday, 8:00 AM to 6:00 PM, Saturday by appointment, closed Sunday.

Frequently Asked Questions

Care happens in the home, not at an office, so that’s not a fair way to judge us. What actually matters is who gets assigned to you and how reliably they turn up.

NDIS-funded services follow the NDIS Price Guide, so the scheme sets those rates. Private clients get a fixed rate with GST added, written down before anything is booked. The consultation and the quote are free.

That is the whole model. One skilled worker is assigned and kept there, with cover arranged in advance and briefed from the care plan when your regular worker is away.

Clinical care is led by a Registered Nurse, and support workers are screened, trained and insured. Wound care, PEG feeding and medication administration are done by nursing staff, not delegated to a support worker.

Yes. Personal care, household work, community access and nursing come from the same provider, so they combine in one shift instead of three separate bookings.

Yes, privately, and plenty of families do exactly that. There is no waitlist and no assessment to get started, and you can scale the hours back when the public support comes through.

Tell us and we act on it. We carry a satisfaction and reliability guarantee, report back on progress and any incidents, and change the arrangement rather than leaving a poor match in place.

What you can ask for is a name, a time, and someone who stays consistent. Call 1300 70 12 40 and we’ll tell you who would be coming and when, before you commit to anything.

Trusted by people all over Australia

"I’ve tried a few services before, but none compare to Ability Aid Support. Their professionalism and genuine care make them stand out. I recommend them to everyone!"

Michael Stager

"I trust Ability Aid Support because they deliver exactly what they promise—compassionate and reliable care. I feel valued as a client and as a person."

Gareth Mack

"The support workers at Ability Aid are incredible. They listen, they care, and they make me feel like I’m in good hands every time."

David Easton

Everyone's welcome here

At Ability Aid Support, we believe in inclusivity, no matter the race, gender, age or beliefs, you’re welcome here and we vow to give everyone the same 5-star treatment.
We acknowledge Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land we work on, and we pay ou rrespects to elders past, present and emerging.