REQUEST FREE CONSULTATION
The cost question is the one you can rarely get a straight answer to, and it is the one that decides everything else. Ability Aid Support provides home care services in Reservoir for older people who want to stay in their own home, and disability support services in Reservoir for people with disability: help with showering and dressing, meals, the housework, getting out to appointments, and Registered Nurse-led clinical care. The business was founded by a Registered Nurse in 2022. Please call us on 1300 70 12 40 and you can have the cost of a week of help set out in writing before you commit to any of it.
What Does a Home Carer Cost?
There is no honest single hourly figure, and getting one right means asking about the person first. Four things set the price: how many hours a week you want, when those hours fall, whether the work is personal care or clinical nursing, and how it is paid for.
Funding splits two ways:
- Supports funded through an NDIS plan are billed against the NDIS Price Guide, so the scheme sets those rates rather than us.
- Privately paying clients are quoted a fixed rate with GST added, and that rate stays fixed once it is agreed.
The consultation is free and so is the written quote, which sets out the schedule, the hours and the type of support before anyone is rostered. Payment is due in full, invoice by invoice.
Ability Aid Support works alongside the NDIS and privately funded care, rather than through the government aged care system, so there’s no ACAT assessment involved in starting with us. If a Home Care Package or Support at Home through My Aged Care is what your family’s after, that’s genuinely worth registering for, and it has a queue. Privately paid and NDIS-funded home care services in Reservoir can start straight away while you wait, and plenty of families run both.
How Big Ability Aid Support Is, and Who Runs It
Ability Aid Support was founded by a Registered Nurse in 2022. Around 30 people are supported at present, and roughly 90% of new clients arrive as a referral from someone already using the service. Ability Aid Support is a registered NDIS provider and meets NDIS Quality and Safeguards Commission requirements. Staff screening, qualifications and insurance are set out in full on our About page.
Is a Nursing Home the Only Option?
No, though it is a fair question to be asking..
Residential care exists because some situations need it. Round-the-clock supervision, a house that cannot be made safe to move around, health needs shifting faster than scheduled visits can follow: those are the signs a facility is the right next step, and a good provider will tell you so.
Between coping alone and moving out, though, there is more ground than most families expect. Two mornings a week of personal care holds a lot of situations together. So does an overnight worker, a 24/7 roster, or nursing care services in Reservoir managing a wound that would otherwise mean another hospital admission. Home often works for longer than it looks like it will from the middle of a bad month.
Community Participation:
In-Home Support Tailored to Your Needs
We offer in-home disability care services in Melbourne tailored to NDIS participants, helping with everything from personal care to domestic support.
Life skills
Life skills are the things we learn to help us live independently and handle everyday tasks.
Explore our Life Skills support today.
Community Participation
Community participation is about getting involved in activities and meeting people to feel included and connected.
Explore our Community Participation support today.
Behaviour Support
Behaviour support helps people understand and manage their actions in a positive way to improve their wellbeing.
Explore our Behaviour Support today.
Domestic Assistance
Supporting everyday household tasks to maintain a safe and comfortable home.
Explore our Domestic Assistance support today.
Personal Care
Providing respectful, compassionate support with daily hygiene and personal care needs.
Explore our Personal Care support today.
Complex care
We specialise in expert, tailored support for individuals with high-care needs to ensure their comfort and safety.
Explore our Complex Care support today.
Dementia care
We deliver compassionate, tailored support for individuals with dementia to enhance their quality of life and ensure their comfort.
Explore our Dementia Care support today.
Palliative care
Offering compassionate, dignified support to ensure comfort and peace during end-of-life care, with a focus on emotional and physical well-being.
Explore our Palliative Care support today.
24 x 7 care
We’re dedicated to providing reliable, round-the-clock support to individuals who require continuous care and supervision for their safety and well-being.
Explore our 24×7 Care support today.
Meal Preparation
Get expert assistance with planning and preparing nutritious, delicious meals tailored to your needs, making everyday dining easier and more enjoyable.
Explore our Meal Preparation support today.
What You Can Hand Over
You can book a single job or the whole week:
- Personal care. Showering, dressing, grooming, toileting, and getting safely in and out of bed or a chair.
- Everyday living. Meal preparation, shopping, laundry, and prompting for medication.
- Domestic assistance. House cleaning and gardening, so the home stays safe to move around in.
- Community access. Appointments, the shops, social visits, with someone alongside.
- Dementia care. Familiar routines and familiar faces, working with memory loss rather than against it.
- Recovering care after hospital. The weeks at home before someone is back to themselves.
- Palliative care at home. Comfort-focused support for a person who wants to stay in their own bed.
- Overnight and 24/7 care. For when the need does not stop at teatime.
One worker can carry several of those in a single visit. A team of 24, across employees and trusted contractors, is small enough to keep the same person assigned to your mum or dad, which counts for more when memory is going than almost anything else on the list.
The Clinical Jobs We Keep In-House
Nursing care services in Reservoir are led by a Registered Nurse and delivered where the person lives. Care includes: wound care, PEG feeding and enteral care, medication administration, catheter and continence support, and ongoing management of chronic conditions. Keeping that work in-house means one organisation to deal with, and it’s why we can take on health needs that need a nurse on the ground rather than just a visit.
Our in-house team is built around Registered Nurse-led clinical care and hands-on support work. Where a physio has set exercises, or an OT has recommended rails and a shower stool, our workers follow those plans and keep that team in the loop.
Why Choose Ability Aid Support for Home Care in Berwick
Choosing the right home care provider is crucial for your independence and peace of mind. Here’s what sets our services apart:
Person-Centred Approach
We develop customised support plans that respect your choices, preferences, and NDIS goals
Qualified, Compassionate Team
Our 24 well-trained workers include registered nurses and trained support professionals
Consistency You Can Trust
90% of our clients stay with us, appreciating the familiar faces and reliable service
Clinical Excellence
From wound care to complex medical support, we bring hospital-level care to your home
Consistent Support Local Understanding
We know Berwick’s unique challenges and work proactively to address them
Transparent Pricing
All services follow NDIS pricing guidelines with no hidden costs
Extensive Support
From daily living to clinical care, we’re your single trusted provider
Our evidence-based practices and commitment to dignity make sure that you receive support that improves your independence rather than diminishing it.
Don’t let daily challenges compromise your independence or force you from the Berwick home you love. Start your journey to supported independence – Call 1300 70 12 40 for your free assessment
When Someone Will Actually Answer
Phone 1300 70 12 40 or email admin@abilityaidsupport.com.au. Enquiries are answered within 2 hours during business hours, with a full response guaranteed within 24 hours. Hours are Monday to Friday, 8:00 AM to 6:00 PM, Saturday by appointment, closed Sunday. If something about the care isn’t sitting right, tell us: the satisfaction and reliability guarantees mean the roster, the plan or the worker gets changed, and we check back that it worked.
We cover Reservoir and the neighbouring Darebin suburbs, our home care services in Preston. The assessment is done at the house, because the house is what the roster works around: where the bathroom is, the steps at the back door, who else is home during the day.
Frequently Asked Questions
Areas We Serve
- Home Care Services Berwick
- Home Care Services Boronia
- Home Care Services Box Hill
- Home Care Services Burwood
- Home Care Services Camberwell
- Home Care Services Dandenong
- Home Care Services Doncaster
- Home Care Services Glen Waverley
- Home Care Services Ringwood
- Home Care Services Bundoora
- Home Care Services Cranbourne
- Home Care Services Epping
- Home Care Services Ferntree Gully
- Home Care Services Hallam
- Home Care Services Mill Park
- Home Care Services Narre Warren
- Home Care Services Noble Park
- Home Care Services Preston
- Home Care Services Reservoir
- Home Care Services Thomastown
Other Services We Provide in Reservoir
Trusted by people all over Australia
Everyone's welcome here
At Ability Aid Support, we believe in inclusivity, no matter the race, gender, age or beliefs, you’re welcome here and we vow to give everyone the same 5-star treatment.
We acknowledge Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land we work on, and we pay ou rrespects to elders past, present and emerging.
