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We provide personalised, high-quality NDIS services. Our compassionate team develops tailored plans to enhance your independence and improve your quality of life. Join us on your journey to greater autonomy and fulfilment.
Step-by-Step Solutions
Step 1:
Send an Enquiry
Briefly outline your needs and requirements.
Step 2:
Initial Contact
Our team will reach out to discuss your needs in detail.
Step 3:
Plan Setup
Collaborate with our team to create a personalized plan tailored to your needs.
Step 4:
Sign an Agreement
Finalize the details and sign an agreement to start your journey.x
Frequently asked questions
Am I eligible for NDIS funding? If you’re an Australian resident with disability, you may be eligible for individualised supports through the National Disability Insurance Scheme (NDIS). To apply, you must be an Australian citizen or permanent resident and be aged between seven and 64 years of age. You must also be living with what’s considered a significant permanent disability that has an impact on different areas of your life.
There’s lots of information available for you if you want to apply for NDIS funding, including whether you’re eligible for the NDIS.
The NDIS website has lists of disabilities that are supported under the national scheme, such as List A and List B. But these lists are only a guide. Your eligibility will be assessed based on your individual circumstances, not what label your disability has.
A National Disability Insurance Scheme (NDIS) plan outlines your goals and aspirations for living a full and equal life. It also names what services or supports you need.
Plans can take into account your current needs and future goals. NDIS services or supports are provided through three categories of funding you can have in an NDIS plan. These categories are Core Supports budgets, Capacity Building Supports budgets and Capital Supports budgets.
- Core Supports budgets cover everyday needs and help you work towards your goals. Daily activities, consumables, social community and civic participation, and transport are the four Core Supports categories. This budget category is flexible so you can fund and unfund services in any category while keeping your overall Core Supports budget.
- Capacity Building (CB) budgets build your independence to help you meet long-term goals. There are nine Capacity Building categories and budgets are fixed within the categories, so the funding can’t be moved to another category. The categories are: Support Coordination, CB Home Living, CB Social Community and Civic Participation, CB Employment, CB Relationships, CB Health and Wellbeing, CB Lifelong Learning, CB Choice and Control and CB Daily Activity.
- Capital Supports budgets are for specific things to help you. These supports can fall into two categories: assistive technologies or transport. These support budgets can’t be used to pay for anything else.
If you’re approved for the NDIS, your plan will change as you grow and your needs change. The NDIS website, support organisations and planners can help you think about what to include in your NDIS plan.
Local area support coordinators can also help you, especially if you want to refine plans that already exist.
There are lists of disabilities that are supported under the National Disability Insurance Scheme (NDIS), such as List A and List B, but the scheme is designed to cover more disabilities than what may have been supported in the past. If you’re thinking of applying for the NDIS, you probably have more than one impairment or disability or co-existing conditions and are curious about what impairments are covered.
The NDIS is designed to cover the full range of disabilities, including physical disability and psychosocial or mental health disability. To look at things in terms of a social model of disability, the NDIS is designed to support people with any impairment that can be considered a disability and help them counter disabling aspects in their environment, like the lack of ramps or aids, so people can fully participate in society. People with Disability Australia (PWDA) has encouraged the NDIS not to take a rigid approach to what disabilities it covers and instead look at the disabling aspects of an impairment that a person is seeking support with an NDIS application.
The NDIS views people as having a primary disability and possible secondary disabilities. As a person with disability, you might find this categorisation frustrating, particularly if your so-called secondary disabilities are more disabling and make it harder for you to participate fully and equally in society.
The NDIS can require you to demonstrate a chronic or permanent and severe impairment associated with your disability. But if your disability is psychosocial, demonstrating this might not work for you as your goal could be full recovery. The NDIS has acknowledged this difference in approach by introducing a psychosocial stream you may want to explore.
Sometimes your NDIS application will focus on what services you already receive, such as group home housing, as evidence you should be supported by the NDIS. PWDA encourages you to think about what you need help with to live a full and equal life.
People applying for National Disability Insurance Scheme (NDIS) funding must be older than six years of age and younger than 65 years of age. If you’re an older person with disability, you can access services and support through the aged care system.
Older people with disability that are already receiving NDIS support when they turn 65 can continue receiving funding through the scheme or chose to join the aged care system.
Children younger than seven with disability may be eligible for support under an NDIS-linked program called Early Childhood Early Intervention (ECEI).
To apply for the National Disability Insurance Scheme (NDIS), you will need to provide information about your disability and the kinds of supports you need. You can get this information from doctors, specialists, allied health workers and disability support services. The application process is likely to be long and involved. You’ll need to think about what services or budgets to apply for in your NDIS plan.
Part of the process is to contact the NDIS and fill in an Access Request Form. People with Disability Australia (PWDA) recommends you speak to your doctor about making an application, get all your medical reports together and talk to a disability advocate.
People with Disability Australia (PWDA) recommends you speak to your doctor about making an application, get all your medical reports together and talk to a disability advocate. Think about your goals for a good life. What services could you access to help you better participate in society? What supports could help meet your needs?
What disability will you choose to present as a primary disability in your application? What are other secondary disabilities do you have that you need help with to live a full and equal life? Local Areas Coordination (LAC) partners can support you to understand and access the NDIS.
LACs will help you:
- Learn about support available in your local community;
- Understand how the NDIS works with other government services – this is supports like education, health, and transport;
- Sustain informal supports around you – this is family, friends and local community members.
You can find your local NDIS, LAC or ECEI partner office by entering your postcode at this link https://www.ndis.gov.au/contact/locations or by calling 1800 800 110. A disability advocate can help you put together your application and make it more likely it is approved so funding meets your needs. It takes time to put together an application, especially one that has a better chance of success. You’ll also need emotional support for the journey. Advocates can help make your process easier to navigate and assist you with any approvals or appeals processes. You might also need help pulling together more evidence for your application within a three-month period after you submit your Access Request Form.
The National Disability Insurance Scheme (NDIS) can be complex to navigate and a disability advocate can help with the process. An NDIS disability advocate can help increase the likelihood your application will be approved and that service funding will meet your needs.
Your application for National Disability Insurance Scheme (NDIS) support might unfortunately be declined or the services you prefer might not be supported for an NDIS plan, or the plan you get might not be what you actually need. If you are knocked back for NDIS support you can go to the NDIS and ask for an internal review of its decision. If you are unhappy with the National Disability Insurance Agency (NDIA) review, you can go to the Administrative Appeals Tribunal (AAT) and appeal the decision within 28 days. It’s free to apply for an appeal. Sometimes the AAT refers people to conciliation with the NDIS to see if an agreement can be reached without a tribunal decision. Other times people accept an offer from the NDIS and end their appeal before a hearing.
Like with the initial application process, a disability advocate can help you with review and appeals processes. Advocates work at People with Disability Australia (PWDA) and other advocacy organisations.
The National Disability Insurance Scheme (NDIS) can provide mental health supports alongside any services you receive from the public and private mental healthcare system. The NDIS can also help you counter what it calls psychosocial disability, where an aspect of your mental health becomes disabling. You can be funded in an NDIS plan for disability supports that enable you as a person with mental illness or a psychiatric condition to take part in daily living activities and participate in social or economic life.
The Ability Aid Support is a good guide for better understanding how the NDIS can help you with your mental health. If you’re designing an NDIS plan or updating the one you have, make sure you think about what psychosocial or mental health supports you might need from the NDIS going forward.
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