How to Get the Right High-Intensity Care with Your NDIS Plan

Key Points:

• NDIS high-intensity support covers the most complex care needs requiring skilled professionals.
• Support levels are categorised into low, intermediate, and high based on the severity of a participant’s condition.
• To access these supports, participants must provide documentation, set goals, and collaborate with planners.
• Ability Aid Support offers comprehensive, compassionate care tailored to those requiring NDIS support for complex care.

Summary:

If you or your loved one needs more than basic daily assistance, this guide will help you navigate the process of accessing high-intensity care through your NDIS plan. It covers everything from understanding the types and levels of NDIS high-intensity support to securing the right funding and working with qualified providers. With Ability Aid Support, participants receive compassionate and specialised care that truly meets their needs.

Outline:

1. Introduction
2. What is NDIS High-Intensity Support?
3. Understanding the Different NDIS High-Intensity Support Levels
   • Low-Level Support
   • Intermediate-Level Support
   • High-Level Intensity Support
4. Accessing High-Intensity Support Through Your NDIS Plan
   • Step-by-Step Guide
   • How is High-Intensity Support Funded Through the NDIS?
5. How Ability Aid Support Can Help You
   • Complex Medical Care
   • Behavioural Support and Management
   • Personal Care and Daily Living Support
6. Ready to Access the Support You Need?

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Caring for a loved one, or managing your own care, when high needs are involved can be overwhelming. Fortunately, the NDIS provides specific support options for participants who have complex care needs that go beyond standard daily assistance.

In this article, we’ll help you understand what NDIS high-intensity support looks like, the different levels of care available, and how to request the right services through your NDIS plan. 

Whether you’re just starting the process or looking to adjust your current supports, we’re here to provide practical guidance and reassurance along the way.

What is NDIS High-Intensity Support?

NDIS high-intensity support, also known as NDIS High Intensity Personal Activities, refers to the most complex and risk-sensitive services funded through the NDIS. 

These supports are tailored for individuals with significant health needs that require skilled, trained professionals to ensure safety, dignity, and well-being.

Currently, there are eight categories of high-intensity support funded under the NDIS:

• Complex Bowel Care
• Enteral Feeding Support
• Dysphagia Support
• Ventilator Support
• Tracheostomy Support
• Urinary Catheter Support
• Subcutaneous Injections
• Complex Wound Care Support

These supports are designed to help participants live safely and comfortably while managing health needs that go beyond standard daily support.

Understanding the Different NDIS High-Intensity Support Levels

High-intensity supports are not one-size-fits-all. The NDIS recognises three levels of support based on the complexity, time intensity, and severity of the participant’s condition:

Low-Level Support

Participants who need assistance with no more than two disability-related health services are considered low-level. They often require minimal support to live independently, but may benefit from occasional guidance. 

For example, this could include help with personal care for a few hours a week, supporting their social inclusion and autonomy.

Intermediate-Level Support

This level is suited for participants who need more hands-on assistance and may require supervision by a registered nurse. For instance, someone with a physical disability may need help using mobility devices, managing personal care, or attending physiotherapy sessions. 

These supports allow individuals to live independently while remaining safe and comfortable.

High-Level Intensity Support

Participants with multiple or severe disabilities, such as those with cerebral palsy or intellectual disabilities, often require 24-hour care. This may include assistance with feeding, toileting, therapy, and emotional regulation.
These individuals may also need specialised equipment and an experienced support team.

Each level ensures the participant receives the exact care they need, promoting quality of life and personal safety.

Accessing High-Intensity Support Through Your NDIS Plan

If you think you or someone you care for might need high-intensity support NDIS, here’s how to include it in your plan:

1. Gather Documentation
   Speak with your health professionals to obtain relevant reports and assessments that explain your complex care needs.
2. Include in Your Plan Goals
   Make sure your NDIS plan clearly outlines your need for daily high-level support. This will help planners understand why this funding is necessary.
3. Work with a Planner or Support Coordinator
   They’ll help you navigate the NDIS planning process and ensure the correct level of funding is allocated under the “Assistance with Daily Life” category in your Core Supports budget.

How is High-Intensity Support Funded Through the NDIS?

Funding for high intensity support NDIS services is available to participants who have complicated care needs that require qualified support workers. These supports fall under the Assistance with Daily Life section of your Core Supports budget, which is designed to fund essential services that help you with everyday tasks. 

The amount of funding you receive will depend on the complexity of your needs, the level of support required, and the evidence provided during the planning process. It’s important to work closely with your support coordinator or planner to make sure this is properly included in your plan.

Remember, NDIS support for complex care is intended to help you live as safely and independently as possible. This means that if your needs are high, don’t be afraid to advocate for the right level of support.

How Ability Aid Support Can Help You

At Ability Aid Support, we specialise in providing personalised, high-quality care for participants with complex needs. As a trusted NDIS high-intensity support provider, we offer a full range of services designed to help you live comfortably, safely, and with confidence.

Our high-intensity services in Melbourne can be categorised under three main support groups:

Complex Medical Care

Our experienced team delivers tailored support for participants with critical health conditions. This includes:

• Assistance with Medication
• NDIS Wound Care
• Enteral (PEG) Feeding
• Catheter Care
• Ventilator Support
• NDIS Diabetes Management

Behavioural Support and Management

We understand that behaviours of concern can affect the quality of life for both participants and families. Our supports include:

• Positive Behaviour Support Planning
• Trained Behavioural Support Workers
• Routine and Structure Building
• Crisis and Incident Response

These services are part of our commitment to offering compassionate, safe, and effective NDIS support for complex care.

Personal Care and Daily Living Support

From personal hygiene to mobility support, our team provides care with dignity and respect:

• Assistance with Mobility
• Personal Hygiene
• Mealtime Assistance
• Overnight Support
• Continence Care

Every aspect of our care is focused on meeting your unique needs while promoting comfort and independence.

Ready to Access the Support You Need?

High-intensity care can be life-changing. With the right support in place, participants can better manage their daily routines, stay safe, and live with greater confidence. 

If you or a loved one needs assistance navigating the NDIS or accessing high-intensity support NDIS services, our friendly team at Ability Aid Support is here to help.

Get in touch with us today to learn how we can support you or your loved one with compassionate, reliable care tailored to your needs.