High Intensity Support Melbourne
At Ability Aid Support, we specialise in high intensity support across Melbourne, providing expert care for participants with complex medical and behavioural needs. Our registered NDIS team delivers compassionate, person-centred support that respects your dignity while managing intricate health requirements.
Our Melbourne-based team combines professional nursing qualifications with years of disability support experience, making sure that you receive the highest standard of care tailored to your unique needs.

Our High Intensity Support Services
High Intensity Care
High-intensity care, also known as high-intensity supports or high-intensity daily personal activities, refers to specialised support services for individuals with complex health needs. We understand that some participants require a higher level of care to live safely and comfortably. That’s why our high intensity support services in Melbourne are specially designed for individuals with complex care needs, including those managing significant disabilities, chronic medical conditions, or behaviours of concern.
Our skilled and compassionate support workers are trained to provide high intensity support and personal care for NDIS participants, ensuring each person receives safe, tailored support that respects their dignity and enhances their quality of life. Our high intensity care services can be funded through NDIS funding or accessed privately. If you want to learn more about how we can support you, get in touch today to speak with our team or request a free consultation.


Complex Medical Care
At Ability Aid, we offer compassionate, tailored care for participants with ongoing and critical health needs. This service ensures individuals receive the right clinical support to maintain their health, independence, and comfort. Key services include:
- Assistance with Medication: Helping participants take the right medication at the right time, safely and confidently.
- NDIS Wound Care: Providing wound cleaning, dressing changes, and infection monitoring as part of our complex care NDIS services.
- Enteral (PEG) Feeding: Supporting nutritional needs through safe and hygienic feeding tube care.
- Catheter Care: Ensuring comfort and hygiene through proper catheter management.
- Ventilator Support: Assisting those who rely on ventilators with care that promotes safety and peace of mind.
- NDIS Diabetes Management: Monitoring blood glucose levels, administering insulin, and providing daily support for diabetes control.
Get in touch with Ability Aid today to find out how we can support your health and wellbeing.
Behavioral Support and Management
We know that behaviours of concern can impact daily life, relationships, and wellbeing—not just for participants, but for families and support networks too. Our tailored high intensity care services are designed to support individuals with behavioural challenges through understanding, consistency, and compassion. Key services include:
- Positive Behaviour Support Planning: Working closely with participants, families, and clinicians to develop personalised plans that reduce behaviours of concern and build emotional regulation skills.
- Skilled Behavioural Support Workers: Our team is trained in high intensity support approaches and de-escalation strategies, providing calm and respectful care for individuals with autism, intellectual disabilities, or mental health conditions.
- Routine and Structure Building: Supporting participants in creating predictable daily routines that promote stability, safety, and a sense of control.
- Crisis and Incident Response: Delivering responsive care in high-stress moments to ensure everyone’s safety, while preserving the participant’s dignity and emotional wellbeing.
Contact us to learn how we can help you or your loved one thrive in a safe and supportive environment.


Personal Care and Daily Living Support
Our team at Ability Aid provides compassionate and professional support tailored to participants with high intensity personal care needs, helping them navigate daily routines with dignity. Key services include:
- Assistance with Mobility: Helping participants move safely and confidently, whether it’s transferring from bed to wheelchair or navigating their home environment.
- Personal Hygiene: Providing respectful support with bathing, grooming, toileting, and dressing—always centred around the participant’s preferences and comfort.
- Mealtime Assistance: Supporting participants with eating and drinking, including the use of feeding aids, thickened fluids, or assistance with complex diets.
- Overnight Support: Delivering attentive care throughout the night, which includes repositioning to prevent pressure injuries, monitoring medical needs, or responding to seizures.
- Continence Care: Offering discreet and gentle support with continence management while promoting skin health and personal dignity.
Reach out to us today to learn how we can support you or your loved one with trusted, person-centred care.
In-Home Support Tailored to Your Needs
We offer in-home disability care services in Melbourne tailored to NDIS participants, helping with everything from personal care to domestic support.
Life skills
Life skills are the things we learn to help us live independently and handle everyday tasks.
Explore our Life Skills support today.
Community Participation
Community participation is about getting involved in activities and meeting people to feel included and connected.
Explore our Community Participation support today.
Behaviour Support
Behaviour support helps people understand and manage their actions in a positive way to improve their wellbeing.
Explore our Behaviour Support today.
Domestic Assistance
Supporting everyday household tasks to maintain a safe and comfortable home.
Explore our Domestic Assistance support today.
Personal Care
Providing respectful, compassionate support with daily hygiene and personal care needs.
Explore our Personal Care support today.
Complex care
We specialise in expert, tailored support for individuals with high-care needs to ensure their comfort and safety.
Explore our Complex Care support today.
Dementia care
We deliver compassionate, tailored support for individuals with dementia to enhance their quality of life and ensure their comfort.
Explore our Dementia Care support today.
Palliative care
Offering compassionate, dignified support to ensure comfort and peace during end-of-life care, with a focus on emotional and physical well-being.
Explore our Palliative Care support today.
24 x 7 care
We’re dedicated to providing reliable, round-the-clock support to individuals who require continuous care and supervision for their safety and well-being.
Explore our 24×7 Care support today.
Meal Preparation
Get expert assistance with planning and preparing nutritious, delicious meals tailored to your needs, making everyday dining easier and more enjoyable.
Explore our Meal Preparation support today.

What Is High Intensity Support?
High intensity support in Melbourne features specialised services for NDIS participants with complex care requirements that demand advanced clinical skills and continuous monitoring. This level of support bridges the gap between standard disability assistance and hospital-level care, allowing you to remain in your preferred environment while receiving expert medical attention.
Our high intensity services include:
- Complex medical interventions such as ventilator support, catheter management, and tracheostomy care
- Specialised wound care using evidence-based sterile techniques
- PEG feeding and enteral nutrition management
- Medication administration including injections and complex medication regimes
- Positive behaviour support for participants with challenging behaviours
- 24/7 monitoring and overnight repositioning for pressure care
- Crisis intervention and incident response
- Diabetes management and blood glucose monitoring
High Intensity Support for Melbourne Locals: Wide-Ranging Medical and Nursing Support
Our registered nurses bring hospital-grade care directly to your Melbourne home, eliminating frequent medical appointments while maintaining the highest clinical standards. With extensive experience in complex health management, our nursing team provides stress-free integration of medical care into your daily routine.
Key nursing services include:
- Advanced wound assessment and management, including negative pressure wound therapy
- Pain management strategies during medical procedures
- Infection control using strict sterile protocols
- Ongoing health monitoring and care plan adjustments
- Family education on safe care practices
- Coordination with medical specialists and GPs
- Emergency response planning and implementation
We maintain detailed clinical documentation and work collaboratively with your healthcare team to achieve continuity of care. Our nurses stay current with best-practice guidelines through ongoing professional development, bringing you the latest evidence-based treatments and techniques.

Why Choose Ability Aid Support for High Intensity Care in Melbourne
Selecting the right provider for high intensity support is vital for your safety, dignity, and quality of life. Here’s what sets Ability Aid Support apart:
Qualified Clinical Team
Our registered nurses and well-trained support workers bring combined industry experience in complex medical care, mental health support, and disability services
90% Client Retention Rate
Participants stay with us because we deliver consistent, reliable support that truly makes a difference
Person-Centred Approach
We develop individualised care plans that respect your choices, goals, and preferences while managing complex needs
24/7 Availability
Round-the-clock support provides peace of mind that you’re never without assistance, for you and your family
Evidence-Based Practices
All our interventions follow current best-practice guidelines and NDIS Quality Standards

24/7 Support and Overnight Care
Complex medical conditions don’t follow business hours. That’s why we offer round-the-clock high intensity support throughout Melbourne, including overnight care for participants requiring continuous monitoring or regular interventions.
Overnight services include:
- Hourly repositioning to prevent pressure injuries
- Medication administration at prescribed times
- Monitoring of medical equipment and alarms
- Emergency response for medical crises
- Continence management and personal care
- Respiratory support and suctioning
- Comfort care and pain management
Our overnight support workers receive special training to work quietly and efficiently, making sure that you get the rest you need while receiving essential care.
Getting Started with High Intensity Support
Beginning your high intensity care journey with Ability Aid Support is straightforward. We start with an all-inclusive assessment to understand your medical needs, personal goals, and support preferences. Our clinical team then develops a tailored care plan that addresses all aspects of your complex care requirements.
Contact us on 1300 70 12 40 for a free consultation. We’ll discuss your NDIS funding, explain our services in detail, and answer any questions you have about high intensity support. Our goal is for you to feel confident, informed, and excited about the possibilities that expert care can bring to your life.ment, bringing you the latest evidence-based treatments and techniques.

Trusted by people all over Australia
Everyone's welcome here
At Ability Aid Support, we believe in inclusivity, no matter the race, gender, age or beliefs, you’re welcome here and we vow to give everyone the same 5-star treatment.
We acknowledge Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land we work on, and we pay ou rrespects to elders past, present and emerging.





REQUEST FREE CONSULTATION